/mcpBefore you begin To use Mobile Voice Access: • Users must be enabled as mobility users with the Enable Mobile Voice Access option checked within End User Configuration For details, see Configure a Mobility User, on page 18. • Interactive Voice Response service must be active, and included in a Media Resource Group List that the trunk uses. Procedure Purpose Command or Action Enable the Mobile Voice Access feature and specify a directory number that users can dial to reach the enterprise. Enable Mobile Voice Access, on page 26 Step 1 Configure mobile voice access (MVA) to assign sets of localized prompts for users who dial in from outside the enterprise. Configure Directory Number for Mobile Voice Access, on page 27 Step 2 After you activate Mobile Voice Access, restart the Cisco CallManager service. Restart Cisco CallManager Service, on page 27 Step 3 Enable Mobile Voice Access Configure service parameters to enable Mobile Voice Access (MVA) and to specify the directory number or PSTN DID number that users can dial in order to reach the IVR. Before you begin The Cisco Unified Mobile Voice Access feature service must be activated for Mobile Voice Access to work. Procedure Step 1 From Cisco Unified CM Administration, choose System > Service Parameters. Step 2 From the Server drop-down list, choose publisher node. Step 3 From the Service drop-down list, choose Cisco CallManager. Step 4 Configure the following service parameters: • Enable Mobile Voice Access—Set this parameter to True. • Mobile Voice Access Number—Enter the access number that you want users to dial when they access the enterprise. Step 5 Click Save. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 26 Remote Worker Features Enable Mobile Voice Access