McDewey

Speed Dial and Abbreviated Dial Configuration Task Flow Procedure Purpose Command or Action Generate a report to identify devices that support the Speed Dial and Abbreviated Dial feature. Generate a Phone Feature List, on page 5 Step 1 Configure Speed Dial and Abbreviated Dial numbers. Configure Speed Dial and Abbreviated Dial, on page 272 Step 2 Configure Speed Dial and Abbreviated Dial You can configure a total of 199 speed dial and abbreviated dial settings. Configure speed dial settings for the physical buttons on the phone. Configure abbreviated dial settings for the speed dial numbers that you access with abbreviated dialing. You can configure speed dial entries and abbreviated dial indexes in the same window. You can also configure post connect DTMF digits as well as FAC , CMC codes as part of the speed dial. Follow these steps to configure speed dial and abbreviated dial. Not all Cisco Unified IP Phones support abbreviated dialing. See the phone user guide for information. Note Before you begin Generate a Phone Feature List, on page 5 Procedure Step 1 From Cisco Unified CM Administration, choose Device > Phone. Enter your search criteria and click Find. Choose the phone for which you want to configure speed dial buttons. Step 2 From the Phone Configuration window, choose Add/Update Speed Dials from the Related Links drop-down list at the top of the window and click Go. The Speed Dial and Abbreviated Dial Configuration window appears for the phone. Step 3 In the Number field, enter the number that you want the system to dial when the user presses the speed dial button or the abbreviated dial index for abbreviated dial. You can enter digits 0 through 9, *, #, and +, which is the international escape character. To include dialing pauses in the speed dial, you can enter comma (,) which can act as a delimiter before sending DTMF digits. Each comma you include represents an additional pause of 2 seconds. For example, two commas (,,) represent a pause of 4 seconds. Use of commas also allows you to separate FAC and CMC from the other digits in the speed dial string. Note Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 272 Placing Calls Speed Dial and Abbreviated Dial Configuration Task Flow