/mcpPossible Cause Cisco CTIManager service that is configured for Cisco Web Dialer went down. Solution After a short time, retry your connection. Session Expired, Please Login Again Problem Cisco WebDialer displays the following message: Session expired, please login again. Possible Cause A Cisco Web Dialer session expires: • After the WebDialer servlet gets configured • If the Cisco Tomcat Service is restarted. Solution Log in by using your Unified Communications Manager User ID and Password. User Not Logged In on Any Device Problem Cisco Web Dialer displays the following message: User not logged in on any device. Possible Cause The user chooses to use Cisco Extension Mobility from the Cisco WebDialer preference window but does not get log in to any IP phone. Solution • Log in to a phone before using Cisco WebDialer. • Choose a device from the Cisco WebDialer preference list in the dialog box instead of choosing the option Use Extension Mobility. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 289 Placing Calls Session Expired, Please Login Again