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Purpose Command or Action Configure a handoff number for dual-mode devices that are leaving the enterprise. Even Required: Configure Handoff Number, on page 34 Step 3 when the device disconnects from the enterprise WiFi network the call can be maintained without interruption by reconnecting to a remote mobile or cellular network. Configure a Mobility Profile Configure a mobility profile for dual-mode Cisco Jabber on iPhone and Android clients. The profile configures the client with a consistent caller ID for dial via office calls. From a technical standpoint, this caller ID is sent during the dial via office reverse (DVO-R) callback portion of a call to the mobility identity or alternate callback number. DVO-R call feature uses enbloc dialing. If no mobility profile is assigned to the mobility identity or if the Callback Caller ID field is left blank, the system sends the default enterprise feature access number. Note Procedure Step 1 From Cisco Unified CM Administration, choose Call Routing > Mobility > Mobility Profile. Step 2 Click Add New. Step 3 Enter a Name for the profile. Step 4 From the Mobile Client Calling Option drop-down list, select Dial via Office Reverse. Note Despite the field options, Dial via Office Forward is not available. Step 5 Configure a Callback Caller ID for Dial-via-Office Reverse. Step 6 Configure the fields in the Mobility Profile Configuration window. For more information on the fields and their configuration options, see Online Help. Step 7 Click Save. Add a Dual-Mode Device for Cisco Jabber Use the following procedure to configure a dual-mode device type for Cisco Jabber on iPhone or Android clients. Before you begin Make sure that your end users are mobility-enabled. Also, if you want to add remote destinations to your Jabber client, make sure that you have a softkey template that includes the Mobility softkey. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 31 Remote Worker Features Configure a Mobility Profile