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CiscoExtensionMobilityUserIsLoggedInButIntercomLineDoesNotDisplay Problem The Cisco Extension Mobility user is logged in to a phone, but the user intercom line does not display. Possible Cause Default Activated Device is configured incorrectly. Solution • Check that the Default Activated Device is configured on the intercom directory number. • Check that the Default Activated Device matches the device to which the user is logged in. Intercom Line Fails to Display on Phone Problem An intercom line has been configured and assigned to a phone but fails to display on the phone. Possible Cause Default Activated Device value is set to the intercom line of this device. Solution If the configuration has been done, reset the phone. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 320 Placing Calls Cisco Extension Mobility User Is Logged In But Intercom Line Does Not Display