/mcpConfigure Call Forwarding when Hunt List is Exhausted or Hunt Timer Expires The concept of hunting differs from that of call forwarding. Hunting allows Unified Communications Manager to extend a call to one or more lists of numbers, where each list specifies a hunting order that is chosen from a fixed set of algorithms. When a call extends to a hunt party from these lists and the party fails to answer or is busy, hunting resumes with the next hunt party. (The next hunt party varies depending on the current hunt algorithm.) Hunting then ignores the Call Forward No Answer (CFNA), Call Forward Busy (CFB), or Call Forward All (CFA) configured values for the attempted party. Call Forwarding allows detailed control as to how to extend (divert or redirect) a call when a called party fails to answer, or is busy and hunting is not taking place. For example, if the CFNA value for a line is set to a hunt-pilot number, a call to that line that is not answered diverts to the hunt-pilot number and begins hunting. Before you begin Configure Calling Search Space for Call Forwarding, on page 331 Procedure Step 1 From Cisco Unified CM Administration, choose Call Routing > Route/Hunt > Hunt Pilot. The Find and List Hunt Pilots window is displayed. Step 2 Click Find. A list of configured Hunt Pilots is displayed. Step 3 Choose the pattern for which you want to configure call treatment when hunting fails. The Hunt Pilot Configuration window is displayed. Step 4 Configure the fields in the Hunt Pilot Configuration for the Hunt Call Treatment Settings area. For more information on the fields and their configuration options, see Online Help. Step 5 Click Save. Hunt Call Treatment Fields for Call Forwarding Description Field Hunt Call Treatment Settings Note Forward Hunt No Answer or Forward Hunt Busy fields are designed to move calls through the route list. Queuing is used to hold callers in a route list. Therefore, if queuing is enabled, both Forward Hunt No Answer and Forward Hunt Busy are automatically disabled. Conversely, if Forward Hunt No Answer or Forward Hunt Busy are enabled, queuing is automatically disabled. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 332 Receiving Calls Configure Call Forwarding when Hunt List is Exhausted or Hunt Timer Expires