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Interaction Feature The Connected Number Display restriction applies to all calls that originate in the system. When this value is set to True, this field interacts transparently with existing Unified Communications Manager applications, features, and call processing. The value applies to all calls that terminate inside or outside the system. The Connected Number Display is updated to show the modified number or redirected number when a call is routed to a Call Forward All or Call Forward Busy destination, or gets redirected through a call transfer or CTI application. Call Display Restrictions On Cisco Unified IP Phones, the message that indicates that the Do Not Disturb (DND) feature is active takes priority over the message that indicates that the user has new voice messages. However, the message that indicates that the Call Forward All feature is active has a higher priority than DND. Do Not Disturb External Call Control intercepts calls at the translation pattern level, while Call Forward intercepts calls at the directory number level. External Call Control has higher priority; for calls where call forward is invoked, Unified Communications Manager sends a routing query to the adjunct route server if the translation pattern has an External Call Control profile assigned to it. Call Forwarding is triggered only when the adjunct route server sends a Permit decision with a Continue obligation to the Unified Communications Manager. Note The Call Diversion Hop Count service parameter that supports External Call Control, and the Call Forward Call Hop Count service parameter that supports Call Forwarding are independent of each other; they work separately. External Call Control Cisco Extension Mobility Cross Cluster supports Call Forwarding. Extension Mobility Cross Cluster Extend and Connect supports Call Forward All. Extend and Connect When the Forward No Answer field in the Directory Number Configuration window is not configured, Call Forward uses the clusterwide CFNA timer service parameter, Forward No Answer Timer. If a user presses the iDivert softkey at the same time as the call is being forwarded, the call gets diverted to an assigned call forward directory number (because the amount of time set on the timer was too short), not the voicemail. To resolve this situation, set the CFNA timer service parameter to enough time (for example, 60 seconds). Immediate Divert Unified Communications Manager performs logical partitioning policy check using the geolocation identifier information that associates with the incoming and forwarded devices. This handling applies to all types of call forwarding. Logical Partitioning Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 347 Receiving Calls Call Forwarding Interactions