/mcpInteraction Feature When privacy is configured only in the SIP profile of the called party device and Call Forward All (CFA), or Call Forward Busy (CFB), or Call Forward Unregistered (CFUR) is enabled, the configured alerting name is displayed instead of “private”. To ensure that “private” is displayed for call forwarding, Cisco recommends that you configure the name presentation restriction in the translation pattern or the route pattern rather than in the SIP profile. Originally called party name in Placed Call History By using call forwarding settings, you can create rollover lines for a shared line. This could be a useful for some call center situations. With rollover lines, when someone dials a number (e.g. 1-800-HOTLINE), the call always is routed to a specific phone line. This may be a shared line that is shared by multiple phones. If line 1 is busy, the call rolls over to line 2, if line 2 is busy it rolls over to line 3, and so on. Line 2 or 3 become available only if line 1 is busy. This type of call functionality is possible via call forwarding busy settings and the Busy Trigger as follows: • On line 1, set the Busy Trigger to 1 and configure Call Forward Busy to the second line in the chain. • On line 2, set the Busy Trigger to 1 and configure Call Forward Busy to the third line in the chain • Continue this for as many lines as meets your needs. Rollover Lines Call Forward All is supported on protected phones. Secure Tone When the user hands off a call, a new call gets presented on the desk phone. While the desk phone is flashing, Call Forward All is not triggered on the desk phone for the call that was handed off. Session Handoff When you use a shared line with Call Forward All (CFA) setting and choose the 'Calling Number' as 'Redirected Party's External Phone Number' presentation in the outgoing trunk, then the redirected number that is displayed may not be consistent when shared lines have different E164 numbers configured. So we recommend using the same E164 number across Shared lines. Shared Lines Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 349 Receiving Calls Call Forwarding Interactions