/mcpCisco Unified Mobility Interactions Table 3: Cisco Unified Mobility Interactions Interaction Feature Cisco Unified Mobility interacts with auto call pickup depending on how you configured the service parameter. When the Auto Call Pickup Enabled service parameter is set to True, users must press only the PickUp softkey to pick up a call. If the service parameter is set to False, users must press the PickUp, GPickUp, or OPickUp softkey and then the Answer softkey. Auto Call Pickup Cisco Unified Mobility supports automatic alternate routing (AAR) as follows: • If a rejection occurs because of a lack of bandwidth for the location-based service, the rejection triggers AAR and reroutes the call through the PSTN so the caller does not need to hang up and redial. • If a rejection occurs because of resource reservation protocol (RSVP), however, AAR is not triggered for calls to remote destinations and the call stops. Automatic Alternate Routing Users who need the capabilities of both Cisco Unified Mobility and Extend and Connect can configure the same remote destination on the remote device profile and CTI remote device types when the owner ID of both device types is the same. This configuration allows Cisco Unified Mobility features to be used concurrently with Extend and Connect. For more information, see the “Extend and Connect” chapter. Extend and Connect If external call control is configured, Unified Communications Manager follows the route decision from the adjunct route server for these Cisco Unified Mobility features: • Cisco Unified Mobility • Mobile voice access • Enterprise feature access • Dial via office Unified Communications Manager does not send a routing query for the following Cisco Unified Mobility features: • Cell pickup • Desk pickup • Session handoff External Call Control Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 37 Remote Worker Features Cisco Unified Mobility Interactions