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Call Park Configuration Task Flow Before you begin • Review Call Park Prerequisites, on page 376 Procedure Purpose Command or Action (Optional). Configure Call Park for the entire cluster, or use the procedure in step 3 to configure Call Park on servers within the cluster Configure Clusterwide Call Park, on page 378 Step 1 Create a partition to add a Call Park Number Configure a Partition for Call Park, on page 378 Step 2 Configure a Call Park Number to use Call Park across servers in a cluster. Configure a Call Park Number, on page 379 Step 3 Add the Park softkey to a softkey template. Configure a Softkey Template for Call Park, on page 382 Step 4 Optional. To make the softkey template available to phones, you must complete either To Associate a Softkey Template with a Common Device Configuration , on page 383, complete the following subtasks: Step 5 this step or the following step. Follow this step if your system uses a Common Device • Add a Softkey Template to a Common Device Configuration , on page 383 Configuration to apply configuration options to phones. This is the most commonly used • Associate a Common Device Configuration with a Phone, on page 384 method for making a softkey template available to phones. Optional. Use this procedure either as an alternative to associating the softkey template Associate a Softkey with a Phone, on page 384 Step 6 with the Common Device Configuration, or in conjunction with the Common Device Configuration. Use this procedure in conjunction with the Common Device Configuration if you need assign a softkey template that overrides the assignment in the Common Device Configuration or any other default softkey assignment. To Configure Call Park Button, on page 385, complete the following subtasks: Step 7 • Configure a Phone Button Template for Call Park, on page 385 • Associate a Button Template with a Phone, on page 385 Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 377 Receiving Calls Call Park Configuration Task Flow