/mcpProcedure Step 1 From Cisco Unified CM Administration, choose System > Service Parameters. Step 2 From the Server drop-down list, select the publisher node. Step 3 From the Service drop-down list, select Cisco CallManager. Step 4 Configure values for the following service parameters: • Park Monitoring Reversion Timer—The number of seconds that Cisco Unified Communications Manager waits before prompting the user to retrieve a parked call. For individual phone lines, this setting can be overridden by the same setting in the Directory Number Configuration window. When the call park reversion timer expires, the call will be forwarded to the hunt pilot. • Park Monitoring Periodic Reversion Timer—The number of seconds between reversion attempts when a call has been parked. Cisco Unified Communications Manager prompts the user about the parked call by ringing, beeping, or flashing the parker's phone. When the park monitoring reversion timer expires, the call will be forwarded to the parked party and not the hunt pilot. • Park Monitoring Forward No Retrieve Timer—The number of seconds that park reminder notifications occur before the parked call is forwarded to the Park Monitoring Forward No Retrieve destination specified in the call parker's Directory Number configuration. When park monitoring forward no retrieve timer expires, the call will be forwarded to the hunt pilot. Note For additional details on these fields, see the service parameter online help. Step 5 Click Save. What to do next Use any of these optional tasks to assign how expired timers get handled for individual phones lines and hunt pilots: • Configure Park Monitoring for Hunt Pilots, on page 387 • Configure Park Monitoring for a Directory Number, on page 388 • Configure Park Monitoring via Universal Line Template, on page 389 Configure Park Monitoring for Hunt Pilots If your deployment uses hunt pilots, use this optional procedure to assign a Park Monitoring destination to a hunt pilot. For general information on setting up hunt pilots, see the "Configure Hunt Pilots" chapter of the System Configuration Guide for Cisco Unified Communications Manager. Note Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 387 Receiving Calls Configure Park Monitoring for Hunt Pilots