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Interaction Feature The Music On Hold Audio Source for directed call park is assigned via the Default Network Hold MOH Audio Source service parameter. To assign the parameter: 1. From Cisco Unified CM Administration, choose System > Service Parameters. 2. From the Server drop-down list, choose a Unified Communications Manger cluster node. 3. From the Service drop-down list, select Cisco CallManager. 4. Under Clusterwide Paramters (Service), assign a MOH audio source to the Default Network Hold MOH Audio Source ID parameter. The default is 1. 5. Click Save. Note For detailed information on adding MOH audio sources to the system, refer to the "Configure Music On Hold" section of this guide. Music On Hold Assign the Directed Call Park Directory number or range to a partition to limit Directed Call Park access to users on the basis of the device calling search space. Calling Search Space and Partitions Directed call park supports Immediate Divert (iDivert or Divert softkey). For example, user A calls user B, and user B parks the call. User B retrieves the call and then decides to send the call to a voice-messaging mailbox by pressing the iDivert or Divert softkey. User A receives the voicemail greeting of user B. Immediate Divert • Barge with Directed Call Park–The target phone (the phone that is being barged upon) controls the call. The barge initiator “piggybacks” on the target phone. The target phone includes most of the common features, even when the target is being barged; therefore, the barge initiator has no feature access. When the target parks a call by using directed call park, the barge initiator then must release its call (the barge). • cBarge with Directed Call Park–The target and barge initiator act as peers. The cBarge feature uses a conference bridge that makes it behave like to a meet-me conference. Both phones (target and barge initiator) retain full access to their features. Barge We recommend that you do not configure both directed call park and the Park softkey for call park, but the possibility exists to configure both. If you configure both, ensure that the call park and directed call park numbers do not overlap. A caller who has been parked (the parkee) by using the directed call park feature cannot, while parked, use the standard call park feature. Call Park Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 398 Receiving Calls Directed Call Park Interactions