/mcpUser Cannot Park Calls User cannot park calls. After the Transfer softkey (or Transfer button if available) is pressed and the directed call park number is dialed, the call does not get parked. Ensure that the partition that is assigned to the call park number matches the partition that is assigned to the phone directory number. Ensure that the partition and calling search space are configured correctly for the device. For more information about the partition, see the System Configuration Guide for Cisco Unified Communications Manager. User Receives a Reorder Tone After the Reversion Timer Expires User cannot park calls. The user receives a reorder tone after the reversion timer expires. Ensure that the user presses the Transfer softkey (or Transfer button if available) before dialing the directed call park number, and then presses the Transfer softkey (or Transfer button) again or goes on hook after dialing the directed call park number. Because directed call park is a transfer function, the directed call park number cannot be dialed alone. You can complete the transfer only by going on hook rather than pressing the Transfer softkey (or Transfer button) a second time if the Transfer On-hook Enabled service parameter is set to True. Note User Receives a Reorder Tone or Announcement User cannot park calls. After pressing the Transfer softkey (or Transfer button if available) and dialing the directed call park number, the user receives a reorder tone or announcement. Ensure that the dialed number is configured as a directed call park number. User Cannot Park a Call at a Number Within The Range After configuring a range of directed call park numbers, the user cannot park a call at a number within the range. Review the syntax for entering a range of directed call park numbers. If incorrect syntax is used, the system may appear to configure the range when it actually does not. Parked Calls Revert Too Quickly Parked calls revert too quickly. Set the Call Park Reversion Timer to a longer duration. Park Slot Unavailable User cannot park calls. After pressing the Transfer softkey (or Transfer button if available) and dialing the directed call park number, the user receives a busy tone, and the IP phone displays the message, “Park Slot Unavailable". Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 400 Receiving Calls User Cannot Park Calls