/mcpReason Quick Description Phone Display Error Code The user is currently logged in to som phone either in the local cluster or rem User logged in elsewhere Multi-Login Not Allowed (25) 25 Occurs when the EMService has curren the threshold level of Maximum Conc Requests service parameter. Busy, please try again Login is unavailable(26) Logout is unavailable(26) 26 Occurs when the Validate IP Address parameter is set to True and the user in or log out from a machine whose IP not trusted. For example, a third-party or EM API from a machine is not list Trusted List of Ips service parameter. Untrusted IP Error Login is unavailable(28) Logout is unavailable(28) 28 The Real-Time Information Server Da (RISDC) cache is not created or initia the EMService is unable to connect to ris down-contact admin Login is unavailable(29) Logout is unavailable(29) 29 When login and logout occur through p is set in HTTP header) and the Allow service parameter is set to False. Proxy not allowed Login is unavailable(30) Logout is unavailable(30) 30 Occurs when the Enable Extension M Cross Cluster check box is not check End User Configuration window of cluster. EMCC Not Activated for the user Login is unavailable(31) Logout is unavailable(31) 31 Occurs when a device model does not h capability. Device does not support EMCC Login is unavailable(32) Logout is unavailable(32) 32 Occurs when all the EMCC dummy d in use by other EMCC logins. No free EMCC dummy device Login is unavailable(33) Logout is unavailable(33) 33 Occurs when the home cluster does n entry for this visiting cluster. Visiting Cluster Information is not present in Home Cluster Login is unavailable(35) Logout is unavailable(35) 35 Occurs when the administrator has no remote cluster. No Remote Cluster Login is unavailable(36) Logout is unavailable(36) 36 Occurs when the same device name ex the home cluster and visiting cluster. Duplicate Device Name Login is Unavailable (37) Logout is Unavailable (37) 37 Occurs when the home cluster does n allow EMCC login (The Enable Exte Mobility Cross Cluster check box is n in the home cluster). EMCC Not Allowed Login is unavailable(38) Logout is unavailable(38) 38 Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 451 Receiving Calls Extension Mobility Service Error Codes