McDewey

Before you begin Generate a Phone Feature List, on page 5 Procedure Step 1 From Cisco Unified CM Administration, choose System > Device Pool and open the device pool that applies to your phones. Step 2 In the Reverted Call Focus Priority field, choose one of the following options and click Save: • Default—Incoming calls have priority over reverted calls. • Highest—Reverted calls have priority over incoming calls. Step 3 Click Save. Step 4 Reset any devices in the Device Pool by performing the following steps: a) Click Reset. The Device Reset window displays. b) In the Device Reset window, click Reset. What to do next Perform one of the following procedures to configure Hold Reversion Timer Settings: • Configure Hold Reversion Timer Defaults for Cluster, on page 469 • Configure Hold Reversion Timer Settings for Phone, on page 470 Configure Hold Reversion Timer Defaults for Cluster Perform this procedure to configure clusterwide service parameters that apply hold reversion timer default settings for all phones in the cluster. When you configure the clusterwide service parameters, the configuration is applied as the default hold reversion setting for all phones in the cluster. However, the settings on an individual phone line can override the clusterwide defaults. Note Before you begin Configure Call Focus Priority for Hold Reversion, on page 468 Procedure Step 1 From Cisco Unified CM Administration, choose System > Service Parameters. Step 2 From the Server drop-down list, choose the server that is running the CallManager service. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 469 Receiving Calls Configure Hold Reversion Timer Defaults for Cluster