/mcpStep 6 Reset the phone by performing the following steps: a) Click Reset. The Reset Device window displays. b) Click Reset. Hold Reversion Interactions Table 46: Hold Reversion Feature Interactions Interactions Feature MOH is supported on a reverted call if MOH is configured for a normal held call. Music on Hold If hold reversion is invoked and the held party presses the Park softkey, the holding party still receives hold reversion alerts and can retrieve the call. When the holding party retrieves the call, the holding party receives MOH, if configured. If the held party parks before the hold duration exceeds the configured time limit, the system suppresses all hold reversion alerts until the call is picked up or redirected. Call Park When a multilevel precedence and preemption (MLPP) call is put on hold and reverts, the MLPP call loses its preemption status, and the reverted call gets treated as a routine call. After the call reverts, the system does not play a preemption ring. If a high precedence call becomes a reverted call, the system does not play a precedence tone. MLPP CTI applications can access hold reversion functionality when the feature is enabled for a line or the system. Cisco-provided applications such as Cisco Unified Communications Manager Assistant and attendant console provide hold reversion functionality using the CTI interface. When hold reversion gets invoked, the CTI port receives event notification instead of the audible tone presented on Cisco Unified IP Phones. CTI ports and route points receive the event notification once only, whereas Cisco Unified IP Phones receive alerts at regular intervals. See the following API documents for information about CTI requirements and interactions with hold reversion: • Cisco Unified Communications JTAPI Developer Guide • Cisco Unified Communications TAPI Developer Guide CTI Applications SCCP phones support a minimum Hold Reversion Notification Interval (HRNI) of 5 seconds, whereas SIP phones support a minimum of 10 seconds. SCCP phones set for the minimum HRNI of 5 seconds may experience a Hold Reversion Notification ring delay of 10 seconds when handling calls involving SIP phones. Hold Reversion Interval for SCCP phones when interacting with SIP Phones Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 471 Receiving Calls Hold Reversion Interactions