/mcp• IP Phones that support MCID Malicious Call Identification Configuration Task Flow Before you begin • Review Malicious Call Identification Prerequisites, on page 483 Procedure Purpose Command or Action Generate a report to identify devices that support the MCID feature. Generate a Phone Feature List, on page 5 Step 1 Enable Cisco Unified Communications Manager to flag a call detail record (CDR) with the MCID indicator. Set Malicious Call ID Service Parameter, on page 485 Step 2 Configure alarms to ensure that alarm information displays in the system logs. Configure Malicious Call ID Alarms, on page 485 Step 3 Configure a softkey template with MCID. Configure a Softkey Template for Malicious Call Identification, on page 486 Step 4 Note The Cisco Unified IP Phones 8900 and 9900 Series support MCID with feature button only. Optional. To make the softkey template available to phones, you must complete either To Associate a Softkey Template with a Common Device Configuration, on page 487, complete the following subtasks: Step 5 this step or the following step. Follow this step if your system uses a Common Device • Add a Softkey Template to a Common Device Configuration, on page 487 Configuration to apply configuration options to phones. This is the most commonly used • Associate a Common Device Configuration with a Phone, on page 488 method for making a softkey template available to phones. Optional. Use this procedure either as an alternative to associating the softkey template Associate a Softkey Template with a Phone, on page 488 Step 6 with the Common Device Configuration, or in conjunction with the Common Device Configuration. Use this procedure in conjunction with the Common Device Configuration if you need assign a softkey template that overrides the assignment in the Common Device Configuration or any other default softkey assignment. Perform this step to add and configure the MCID button to a phone. To Configure Malicious Call Identification Button, on page 489, complete the following subtasks: Step 7 Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 484 Receiving Calls Malicious Call Identification Configuration Task Flow