McDewey

C H A P T E R 43 Do Not Disturb • Do Not Disturb Overview, on page 557 • Do Not Disturb Configuration Task Flow, on page 558 • Do Not Disturb Interactions and Restrictions, on page 566 • Do Not Disturb Troubleshooting, on page 568 Do Not Disturb Overview Do Not Disturb (DND) provides the following options: • Call Reject—This option specifies that the incoming call gets rejected. Depending on how you configure the DND Incoming Call Alert parameter, the phone may play a beep, or display a flash notification of the call. • Ringer Off—This option turns off the ringer, but incoming call information gets presented to the device, so that the user can accept the call. When DND is enabled, all new incoming calls with normal priority honor the DND settings for the device. High-priority calls, such as Cisco Emergency Responder (CER) calls, or calls with Multilevel Precedence and Preemption (MLPP), ring on the device. Also, when you enable DND, the Auto Answer feature gets disabled. Users can activate Do Not Disturb on the phone in the following ways: • Softkey • Feature button • Cisco Unified Communications Self-Care Portal You can also enable or disable the feature on a per-phone basis from within Cisco Unified Communications Manager. Note Phone Behavior When you enable Do Not Disturb, the Cisco Unified IP Phone displays the message “Do Not Disturb is active”. Some Cisco Unified IP Phones display DND status icons. For details on how individual phone models use Do Not Disturb, consult the user guide for that particular phone model. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 557