McDewey

Purpose Command or Action Configure Music On Hold audio streams. You can also associate an uploaded audio files to an MOH audio stream. Configure Music On Hold Audio Source, on page 623 Step 4 Configure the fixed Music On Hold audio source. The system supports a single fixed MOH audio source (stream 51). Configure Fixed Music On Hold Audio Source, on page 624 Step 5 Assign the Music On Hold service to a Media Resource Group. The group compiles the media Add MOH to Media Resource Group, on page 624 Step 6 resources that are available to an endpoint in a call. Assign your Media Resouce Groups to a prioritized Media Resource Group List. Configure Media Resource Group List, on page 625 Step 7 Make Music On Hold available to endpoints by assigning the Media Resource Group List to a device or device pool. Add Media Resources to Device Pool, on page 625 Step 8 Optional. Configure optional Music On Hold parameters such as default codecs and default audio streams for calls on hold. Configure MOH Service Parameters, on page 626 Step 9 Activate Cisco IP Voice Media Streaming The Cisco IP Voice Media Streaming Application service must be Activated in order to use Music On Hold. During installation, Unified Communications Manager installs and configures a default Music On Hold audio source. Music On Hold functionality can proceed by using the default audio source. Note Procedure Step 1 From Cisco Unified CM Administration, choose Tools > Service Activation. Step 2 Choose a server from the Server drop-down list. Step 3 Under CM Services , make sure the Cisco IP Voice Media Streaming App service is Activated. If the service is deactivated, check the service and click Save. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 621 Custom Features Activate Cisco IP Voice Media Streaming