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• If you had a COP file installed that has headset and accessories template version 1-12 and you upgrade your Unified Communications Manager server having headset and accessories template version 1-10, then the chosen headset and accessories template version is 1-12. Unified Communications Manager opts for the higher headset and accessories template version. Configure User Profiles for Headset Users If you haven't yet configured User Profiles for your users, use this procedure to set up profiles. Your headset and accessories templates will be assigned to users via their User Profile. If you've already configured User Profiles, you can skip this task. Configure multiple User Profiles for different groups of users as per your deployment needs. By default, all User Profiles get assigned to the System default headset template. You can assign them to customized templates when you configure your headset and accessories template. Note Procedure Step 1 From Cisco Unified CM Administration, choose User Management > User Settings > User Profile. Step 2 Click Add New. Step 3 Enter a Name and Description for the user profile. Step 4 Assign a Universal Device Template to apply to users' Desk Phones, Mobile and Desktop Devices, and Remote Destination/Device Profiles. Step 5 Assign a Universal Line Template to apply to the phone lines for users in this user profile. Step 6 If you want the users in this user profile to be able to use the self-provisioning feature to provision their own phones, do the following: a) Check the Allow End User to Provision their own phones check box. b) In the Limit Provisioning once End User has this many phones field, enter a maximum number of phones the user is allowed to provision. The maximum is 20. Step 7 If you want Cisco Jabber users associated with this user profile to be able to use the Mobile and Remote Access feature, check the Enable Mobile and Remote Access check box. Note By default, this check box is selected. When you uncheck this check box, the Jabber Policies section is disabled and No Service client policy option is selected by default. Note This setting is mandatory only for Cisco Jabber users. Non-Jabber users do not need this setting to be able to use Mobile and Remote Access. The Mobile and Remote Access feature is applicable only for Jabber Mobile and Remote Access users and not to any other endpoints or clients. Step 8 Assign the Jabber policies for this user profile. From the Jabber Desktop Client Policy, and Jabber Mobile Client Policy drop-down list, choose one of the following options: • No Service—This policy disables access to all Cisco Jabber services. • IM & Presence only—This policy enables only instant messaging and presence capabilities. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 676 Device Management Configure User Profiles for Headset Users