McDewey

Headset Services Prerequisites • Make sure that end users are already created in the Unified Communications Manager. • For Extension Mobility login using the headset, ensure that Extension Mobility is enabled in the user device. And also, Allow headset for Extension Mobility sign in and sign out option is enabled so that the user can perform Extension Mobility log in or log out using Cisco headset. Headset-based Extension Mobility feature supports only the latest firmware of 88XX and 78XX series Cisco IP Phones. Note Headset Services Administrator Configuration Task Flow The administrator can use the following task to associate headset to users and enable Headset-based Extension Mobility. Procedure Purpose Command or Action Specifies how to associate and dissociate the serial number with a user. Headset Association to a User, on page 690 Step 1 Optional: Allows the end users to create a headset association for the devices. Manage End User Headset Association, on page 691 Step 2 Enables Extension Mobility for headsets from the Unified Communications Manager. Enable Headset-based Extension Mobility, on page 692 Step 3 Enables pinless Extension Mobility login. Enable Pinless Extension Mobility Login, on page 692 Step 4 Configures automatic logout timeout settings for headsets. Configure Extension Mobility Headset Logout Timer, on page 693 Step 5 Headset Association to a User Use this procedure to associate the headset with a user. Procedure Step 1 From Cisco Unified CM Administration, choose User Management > End User. Step 2 Click Find and choose an existing user to whom you want to associate the headset. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 690 Device Management Headset Services Prerequisites