/mcpCisco Emergency Responder Integration Location Awareness helps integrated applications such as Cisco Emergency Responder to determine the physical location of a user who places an emergency call. When Location Awareness is enabled, Cisco Emergency Responder learns of a new device to infrastructure association within minutes of a mobile device associating with a new wireless access point, or a desk phone being connected to a new ethernet switch. When Cisco Emergency Responder first starts up, it queries the Unified Communications Manager Database for the current device to network infrastructure associations. Every two minutes following, the Cisco Emergency Responder checks for updates to the existing associations. As a result, even if a mobile caller places an emergency call while in a roaming situation, Cisco Emergency Responder can quickly determine the physical location of the caller and send emergency services to the appropriate building, floor, or cube. Wireless Network Updates To enable Location Awareness for your wireless infrastructure, you can configure Unified Communications Manager to synchronize with a Cisco Wireless LAN Controller. You can synchronize Unified Communications Manager with up to fifty controllers. During the synchronization process, Unified Communications Manager updates its database with the access point infrastructure that the controller manages. In Cisco Unified CM Administration, you can view the status for your wireless access points, including the list of mobile clients that are associated to each access point. As mobile clients roam between access points, SIP and SCCP signaling from the endpoint communicates the new device to access point association to Unified Communications Manager, which updates its database. Cisco Emergency Responder also learns of the new association by querying the Unified Communications Manager database every few minutes for new endpoints that have changed their association. As a result, if a mobile client places an emergency call, Cisco Emergency Responder has accurate information on the physical location of the user whom placed the call. If you have a regular synchronization schedule for your Wireless Access Point controllers, Unified Communications Manager adds and updates access points from the database dynamically following each synchronization. Using Bulk Administration to insert Access Points If you are using a third-party wireless access point controller, or if you want to export your access points from Cisco Prime Infrastructure, you can use the Bulk Administration Tool to bulk insert your wireless access point infrastructure from a CSV file into the Unified Communications Manager database. Following the bulk insert, the next location update from the mobile device updates the database with the current access point association. However, Bulk Administration does not allow you to update your access point infrastructure dynamically as new access points get added to your wireless network. If a mobile call gets placed through an access point that was added after the bulk insert, that access point will not have a record in the database, Unified Communications Manager will not be able to match the BSSID of the new access point, and will mark the infrastructure for the wireless device as UNIDENTIFIED AP. For detailed information on the Bulk Administration Tool, refer to the "Manage Infrastructure Devices" chapter of the Bulk Administration Guide for Cisco Unified Communications Manager. Supported Endpoints for Location Awareness The following endpoints support tracking via Location Awareness: • Cisco Uniifed Wireless IP Phone 7925G Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 764 Advanced Call Processing Wireless Network Updates