/mcpConfigure a User Device Profile for Multilevel Precedence and Preemption When a user profile is assigned to a phone, the phone inherits the configuration of the assigned user, including any CSS that is associated with the user. The phone CSS can, however, override the user profile. Cisco Unified Communications Manager assigns the precedence level that is associated with the dialed pattern to the call when a pattern match occurs. The system sets the call request as a precedence call with the assigned precedence level. Procedure Step 1 From Cisco Unified CM Administration, choose Device > Device Settings > Device Profile. Step 2 Perform one of the following tasks: • To modify the settings for an existing device profile, enter search criteria, click Find, and then choose an existing device profile from the resulting list. • To add a new device profile: • Click Add New. • From the Device Profile Type drop-down list, choose a profile type. • Click Next. • From the Device Protocol drop-down list, choose either SIP or SCCP. Step 3 Click Next. Step 4 From the MLPP Domain drop-down list, choose an MLLP domain that you configured. Step 5 From the MLPP Indication drop-down list, choose one of the following settings to specify whether a device that is capable of playing precedence tones will use the capability when it places an MLPP precedence call: • • Default—This device inherits its MLPP indication setting from its device pool. • Off—This device does not handle nor process indication of an MLPP precedence call. • On—This device does handle and process indication of an MLPP precedence call. Step 6 From the MLPP Preemption drop-down list, choose one of the following settings to specify whether a device that is capable of preempting calls in progress will use the capability when it places an MLPP precedence call: • • Default—This device inherits its MLPP preemption setting from its device pool. • Disabled—This device does not allow preemption of lower precedence calls to take place when necessary for completion of higher precedence calls. • Forceful—This device allows preemption of lower precedence calls to take place when necessary for completion of higher precedence calls. Step 7 Click Save. Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs 839 QoS Management Configure a User Device Profile for Multilevel Precedence and Preemption