McDewey

b. Remove the node from the presence redundancy group. (Select Cisco Unified CM Administration > System > Presence Redundancy Groups). c. Delete the node from the Unified Communications Manager server list. (Select Cisco Unified CM Administration > System > Server) 3. Readd the IM and Presence Service node to the Unified Communications Manager server list. 4. Perform a fresh install of the node. Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15 and SUs 98 Troubleshooting Unrecoverable IM and Presence Service Node