/mcpCall info Result Action N.A JTAPI will return B as target DN and Bob and UBob as target label. Application issues CiscoIntercomAddress.getIntercomTargetDN(), CiscoIntercomAddress.getIntercomTargetLabel() and CiscoIntercomAddress.getIntercomUnicodeTarget Label() request at A. N.A JTAPI will return B as target DN and Bob and UBob as target label. Application issues CiscoIntercomAddress.getDafaultIntercomTargetDN(), CiscoIntercomAddress.getDefaultIntercomTargetLabel() and CiscoIntercomAddress.getDefaultIntercomUnicodeTargetLabel() request at A. N.A AddressObserver at A: CiscoAddrIntercomInfoChangedEv Cause: CAUSE_NORMAL JTAPI will return C as target DN and Carol and UCarol as target label. Application issues CiscoIntercomAddres.setIntercomTarget(C, Carol, UCarol) on intercom address A. After successful response, Application issues CiscoIntercomAddress.getIntercomTargetDN(), CiscoIntercomAddress.getIntercomTargetLabel() and CiscoIntercomAddress.getIntercomUnicodeTargetLabel() request at A. N.A App1 : AddressObserver at A: CiscoAddrIntercomInfoChangedEv Cause: CAUSE_NORMAL Application1 is observing CiscoIntercomAddress A and has AddressObserverAdded to it. Application2 sets intercom target, label to C, Carol, UCarol. N.A Exception will be thrown to application as another application instance has already set the target to C, Carol, UCarol. After above step Application1 issues CiscoIntercomAddres.setIntercomTarget(B, Bob, UBob) on intercom address A. N.A Exception will be thrown as D, David, UDavid is not in the same intercom group. Intercom target DN and label for intercom address A is set to default, now application issues CiscoIntercomAddres.setIntercomTarget(D, David, UDavid) on intercom address A. N.A AddressObserver at A: CiscoAddrIntercomInfoChangedEv Cause: CAUSE_NORMAL JTAPI will return C as target DN and Carol and UCarol as target label. Application has set intercom target DN and label to C, Carol, UCarol for intercom address A. Now CTI Manager goes out of service, JTAPI failover to another CTIManager node. After intercom address A come back in service, JTAPI will restore intercom target DN and label to C, Carol, UCarol respectively. Application issues CiscoIntercomAddress.getIntercomTargetDN(), CiscoIntercomAddress.getIntercomTargetLabel() and CiscoIntercomAddress.getIntercomUnicodeTargetLabel() request at A. Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1052 Message Sequence Charts Message Sequence Charts