McDewey

No Agents Are Logged In Call info Event Action Ev.getCiscoFeatureReason() = CiscoFeatureReason. REASON_DEQUEUING_AGENTS_UNAVAILABLE Ev.getCiscoFeatureReason() = CiscoFeatureReason. REASON_DEQUEUING_AGENTS_UNAVAILABLE Ev.getConnection()).getAddress()).getType() = CiscoAddress.HUNT_PILOT GC1 CallActiveEv GC1 ConnCreatedEv A GC1 CallCtlConnInitiatedEv A GC1 CiscoHuntConnCreatedEv HP GC1 CallCtlConnEstablishedEv A GC1 TermConnCreatedEv A GC1 CallCtlTermConnTalkingEv TermA GC3 ConnCreatedEv C GC3 CallCtlCallOfferedEv C GC3 ConnAlertinEv C GC3 CallCtlConnAleringEv C GC3 TermConnCreatedEv Term C Gc3 termConnRingingEv TermC GC3 CallCtlTermConnRingingEv TermC GC3 CallCtlConnDisconnectedEv HP GC3 ConnCisconnectedEv HP A calls HP GC1 CallCtlConnEstablishedEv C GC1 CallCtlTermConnTalkingEv termC C answers the call Caller Redirects While in Queue A calls HP, call offered on B and B answers (GC1). D calls HP and gets queued (GC2). Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1302 Message Sequence Charts No Agents Are Logged In