/mcpCall Info Events Actions GC2: TermConnDroppedEv SEP001319ACCA26 GC2: CallCtlTermConnDroppedEv SEP001319ACCA26 GC2: ConnDisconnectedEv 1000 GC2: CallCtlConnDisconnectedEv 1000 GC2: TermConnDroppedEv CTIRDjtapi GC2: CallCtlTermConnDroppedEv CTIRDjtapi GC2: ConnDisconnectedEv 8881000 GC2: CallCtlConnDisconnectedEv 8881000 GC2: CallInvalidEv Since there are no active calls on device A and active rd is now false, the persistent call with GC1 is now dropped/disconnected. GC1: ConnDisconnectedEv 5000 GC1: CallCtlConnDisconnectedEv 5000 GC1: TermConnDroppedEv CTIRDjtapi GC1: CallCtlTermConnDroppedEv CTIRDjtapi GC1: ConnDisconnectedEv 8881000 GC1: CallCtlConnDisconnectedEv 8881000 GC1: CallInvalidEv Customer call with GC2 is disconnected/dropped. User1 invokes either Call.drop() or Connection.disconnect() on the call with GC2. Table 316: Have a Persistent Call and Customer Call Connected; Invoke hold() on the Persistent Call Which Should Be Rejected Call Info Events Actions ProvInServiceEv User1 opens Provider and adds a provider observer. Assume already have a persistent call with GC1 and customer call with GC2. Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1351 Message Sequence Charts Message Sequence Charts