/mcpCall Info Events Actions Let "ex" be an instance of PlatformException: ((CiscoJtapiException) ex).getErrorCode() = CiscoJtapiException. CTIERR_OPERATION_NOT _ALLOWED_ON_PERSISTENT_CALL. Caught exception com.cisco.jtapi.PlatformException: Operation is not allowed on a Persistent Call. Invoke hold() on the persistent call with GC1. Table 317: Have a Persistent Call and Customer Call Connected; Invoke startRecording() on the Persistent Call Which Should Be Rejected Call Info Events Actions ProvInServiceEv User1 opens Provider and adds a provider observer. Assume already have a persistent call with GC1 and customer call with GC2. Let "ex" be an instance of PlatformException: ((CiscoJtapiException) ex).getErrorCode() = CiscoJtapiException. CTIERR_OPERATION_NOT _ALLOWED_ON_PERSISTENT_CALL. Caught exception com.cisco.jtapi.PlatformException: Operation is not allowed on a Persistent Call. Invoke startRecording() on the persistent call with GC1. Table 318: Have a Persistent Call and Customer Call Connected; Invoke stopRecording() on the Persistent Call Which Should Be Rejected Call Info Events Actions ProvInServiceEv User1 opens Provider and adds a provider observer. Assume already have a persistent call with GC1 and customer call with GC2. Let "ex" be an instance of PlatformException: ((CiscoJtapiException) ex).getErrorCode() = CiscoJtapiException. CTIERR_OPERATION_NOT _ALLOWED_ON_PERSISTENT_CALL. Caught exception com.cisco.jtapi.PlatformException: Operation is not allowed on a Persistent Call. Invoke stopRecording() on the persistent call with GC1. Make sure Selective call recording is enabled. Table 319: Have a Persistent Call and Customer Call Connected; Invoke conference() on the Persistent Call Where Persistent Call Is Primary Which Should Be Rejected Call Info Events Actions ProvInServiceEv User1 opens Provider and adds a provider observer. Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1352 Message Sequence Charts Message Sequence Charts