McDewey

• Intercom, on page 1051 • iSac Codec, on page 1057 • JTAPI Cisco Unified IP 7931G Phone Interaction, on page 1062 • Call Pickup, on page 1109 • Media Termination at Route Point, on page 1263 • Mobility Interaction Support, on page 1265 • Modifying Calling Number, on page 1271 • Silent Monitoring Use Cases, on page 1274 • Native Queuing, on page 1287 • Use Cases for NuRD (Number Matching for Remote Destination), on page 1307 • Partition Support, on page 1337 • Persistent Connection Use Cases, on page 1343 • Play Announcement, on page 1356 • Play Zip Tone, on page 1390 • QoS Support, on page 1391 • QSIG Path Replacement, on page 1392 • Recording Use Cases, on page 1394 • Redirect Set OriginalCalledID, on page 1447 • Redirect to a Device, on page 1449 • Verify Remote Destination Support, on page 1452 • Secure Conferencing, on page 1455 • Secure Connection Enhancements, on page 1459 • Secure Icon Enhancements, on page 1459 • Shared Line Support, on page 1471 • Single Sign-On, on page 1474 • Single Step Transfer, on page 1475 • SIP REPLACE, on page 1478 • SIP Support, on page 1497 • SIP Trunk Early Offer, on page 1498 • SRTP Key Material, on page 1509 • Super Provider Message Flow, on page 1510 • Support for Cisco Unified IP Phone 6901, on page 1512 • SHA Support for Digital Signatures, on page 1535 • TLS Security, on page 1536 • Transfer and Direct Transfer, on page 1538 • Unicode Support, on page 1541 • Unrestricted Unified CM, on page 1541 • Video Capabilities and Multi-Media Information, on page 1542 • Video On Hold, on page 1581 • Verification Involving PSTN Reachability, on page 1583 • Whisper Coaching, on page 1588 Agent Greeting The basic Agent Greeting use cases assume a common setup. Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 762 Message Sequence Charts Agent Greeting