McDewey

The same situation applies to a call from a remote destination to an enterprise dial number. If the remote destination is active, the CTI RD is initiating the call to the enterprise dial number. If the active remote destination is not set, calls from a remote destination to an enterprise dial number are direct calls between the remote destination and the enterprise dial number. For those calls from and to a remote destination number, all existing features that are allowed on CTI RD are available. Interface Changes There are no interface changes for this feature. Usage Cases Use Cases for NuRD (Number Matching for Remote Destination), on page 1307 Backward Compatibility This feature may change existing expected behavior in direct calls to and from remote destination numbers. Applications that do not leverage this NuRD feature keep the clusterwide service parameter “Reroute Remote Destination Calls to Enterprise Number” set to False. Enabling the parameter enables the NuRD features. This parameter is set to False by default. Mobility Interaction Support Starting in Cisco Unified Communications Manager 10.0(1), the existing “Cisco Extend and Connect” feature is extended to include mobility interaction. Users can now specify remote destinations that are shared between the CTI Remote Device (CTI RD) and the Remote Destination Profile (RDP). When both the CTI RD and the RDP are configured for the same user, and if the application is active (active rd is set), CTI RD will process the call first and then offer the call to the RDP. If the application is not active, the RDP processes the call first and does not offer the call to the CTI RD. When only CTI RD is configured for a user, the existing "Cisco Extend and Connect" feature behavior with remote destinations remains unchanged. When only RDP is configured for a user, there is no application support because the devices are not CTI controllable. Interface Changes There are no interface changes for this feature. Usage Cases Mobility Interaction Support, on page 1265 Backward Compatibility This feature is backward compatible and existing applications are not affected by the enhancement. CTI RD Call Forward Beginning in Release 10.0(1), CTI RD Call Forward provides applications with the ability to control when incoming calls are forwarded to all configured Remote Destinations on the CTI Remote Device, when no active remote destination is set. Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 72 Features Supported by Cisco Unified JTAPI Mobility Interaction Support