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A new check box Route calls to all remote destinations when client is not connected, is added to the Cisco Unified Communications Manager device page. The check box determines whether calls are routed to all remote destinations when active remote destination is not set. When the check box, Route calls to all remote destinations when client is not connected is enabled, and Active Remote Destination is not set, the call is routed to all remote destinations. If this check box is disabled, and Active Remote Destination is not set, the call will be disconnected with User_Busy error. In scenarios where Active Remote Destination is set, the call will be always routed to the Active Remote Destination even if the check box Route calls to all remote destinations when client is not connected is selected. Interface Changes There are no interface changes for this feature. Use Cases CTI RD Call Forward, on page 876 Backward Compatibility Applications should enable the check box Route calls to all remote destinations when client is not connected to maintain the old behavior. CTI Video Support The CTI Video Support feature allows the JTAPI Application to detect the multimedia capabilities of Line Devices; such as receiving video, sending video and both receiving and sending video. Cisco JTAPI provides the applications with the ability to expose the video capabilities of a terminal through the enhancement CTI Video Support. CTI applications can differentiate a video-enabled device from a non video-enabled device, and, a video call from an audio only call. Cisco JTAPI provides a new API, getCiscoMultiMediaCapabilityInfo() on the CiscoTerminal to expose the multimedia capabilities of the device. Cisco JTAPI exposes the multimedia capabilities of the terminal after the device is in registered state. The multimedia capabilities of the terminal include: • video capability (either none or video enabled), • telepresence interoperability (either none or telepresence interoperability enabled on the device), and, • screen count (to know the number of screens available on device). The multimedia capabilities are exposed on a new interface CiscoMultiMediaCapabilityInfo, which has the following APIs to expose these capabilities. • getVideoCapability(), • getTelepresenceInfo(), and, • getScreenCount(). The following APIs on the CiscoCall are used by the application to determine the calling party or called party multimedia capability prior to media setup. Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 73 Features Supported by Cisco Unified JTAPI CTI Video Support