McDewey

Info Events Action CiscoTerminal.getProtocol = 2 CiscoTerminal.isRegistered() = true Provider: CiscoAddrRemovedEv 7771000 Provider: CiscoTermRemovedEv irvCSF1 Provider: CiscoAddrCreatedEv 7771000 Provider: CiscoTermCreatedEv irvCSF1 Provider: CiscoProvTerminalRegisteredEv 7771000: CiscoAddrOutOfServiceEv irvCSF1: CiscoTermInServiceEv 7771000: CiscoAddrInServiceEv irvCSF1: CiscoTermInServiceEv Open Webex addObserver on address 7771000. addObserver on terminal irvCSF1. CTI Remote Device Use Cases Group 4 Use Cases Group 4 (Set/Reset Active Remote Destination Scenarios) Pre-conditions on Use Cases group 4 below with default jtapi.ini settings, unless specified explicitly: • Provider is IN_SERVICE state. Single node. • Device A (CTI Remote Device - Name: "irvCTIRD2", Line A (DN: 8881000)) • Remote Destination 1 (Name: "IRVCell1", Number: "916267829523", Active RD: false) • Scenario 4-1 (User1 opens provider P1, set RD1 as active. Now User1 opens another provider P2, and set same RD1 as active again. Now stop CTI Manager service in this single node, the active RD would be clear out. Now restart CTI Manager, JTAPI will do a provider retry, and upon successfully connection, it will automatically reset the same RD1 as active again seamlessly.): Info Events Action P1: ProvInServiceEv User1 open Provider P1 and adds provider observer. P1 changed event: Remote Terminal: irvCTIRD2 :: [Remote Destination 1: Name:IRVCell1, Number:916267829523, IsActiveRD:true] :: IsMyAppLastToSetActiveRD : true CiscoRemoteTerminal. isMyAppLastToSetActiveRD() = true P1: CiscoProvTerminalRemoteDestinationChangedEv User1 calls CiscoRemoteTerminal. setActiveRemote Destination ("916267829523", true) from P1. P2: ProvInServiceEv User1 open Provider P2 and adds provider observer. Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 858 Message Sequence Charts CTI Remote Device Use Cases Group 4