/mcpInfo Events Action P1 changed event: Remote Terminal: irvCTIRD2 :: [Remote Destination 1: Name:IRVCell1, Number:916267829523, IsActiveRD:true] :: IsMyAppLastToSetActiveRD : false CiscoRemoteTerminal. isMyAppLastToSetActiveRD() = false P2 changed event: Remote Terminal: irvCTIRD2 :: [Remote Destination 1: Name:IRVCell1, Number:916267829523, IsActiveRD:true] :: IsMyAppLastToSetActiveRD : true CiscoRemoteTerminal. isMyAppLastToSetActiveRD() = true P1: CiscoProvTerminalRemote DestinationChangedEv P2: CiscoProvTerminalRemote DestinationChangedEv User1 calls CiscoRemoteTerminal. setActiveRemote Destination ("916267829523", true) from P2. P1: ProvOutOfServiceEv P2: ProvOutOfServiceEv Stop CTI Manager on this single node where P1 & P2 are connected to. And this active RD will be clear out automatically from CTI/CCM side. Note that no CiscoProvTerminalRemote DestinationChangedEv will be sent to application because it is the same active RD that application previously set. P1: ProvInServiceEv P2: ProvInServiceEv Start this CTI Manager. And JTAPI will automatically reset the same RD1 as active again seamlessly. Scenario 4-2 (User1 Opens Provider P1, Add All Observers on Provider, Terminals, Addresses, Then Set RD1 as Active. Now Stop CTI Manager Service, the Active RD Would Be Clear Out. Now Restart CTI Manager, JTAPI Will Do a Provider Retry, and Upon Successfully Connection, It Will Automatically Reset the Same RD1 as Active Again Seamlessly) Info Events Action P1: ProvInServiceEv User1 open Provider P1 and adds provider observer. P1 changed event: Remote Terminal: irvCTIRD2 :: [Remote Destination 1: Name:IRVCell1, Number:916267829523, IsActiveRD:true] :: IsMyAppLastToSetActiveRD : true CiscoRemoteTerminal. isMyAppLastToSetActiveRD() = true P1: CiscoProvTerminalRemote DestinationChangedEv User1 calls CiscoRemoteTerminal. setActiveRemote Destination ("916267829523", true) from P1. Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 859 Message Sequence Charts Message Sequence Charts