/mcpYou can only choose the automatically generated report if you are logged in as CAR administrator. The automatically generated reports do not display in the drop-down list box if you are logged in as a manager. Step 5 Enter the number (n) of records to display in the report in the No of Records field. The default designates five. Step 6 Choose the date range for the period for which you want to generate the report. Step 7 Choose CSV in the Report Format area, if you want the report in CSV format. Choose PDF in the Report Format area, if you want the report in PDF format. Step 8 Click View Report. Step 9 Click Send Report. To send the report, perform the procedure that is described in the Mail Reports, on page 63. Generate Top N by Duration Reports This section describes how to generate, view, or mail reports about the top calls when they are classified by duration. Procedure Step 1 Perform one of the following tasks: a) Choose Top N > By Duration., if you are a manager b) Choose User Reports > Top N > By Duration., if you are a CAR administrator. Step 2 In the Select Call Types area, check the check boxes for the types of calls that you want included in the report. These boxes display only when you choose Generate New Report from the Available Reports drop-down list box, as described in the following table. The next table describes the call types. Table 19: Top N by Duration Call Types Description Call Type Outgoing calls that originate on one Unified Communications Managernetwork, go out through a trunk, and terminate on a different Unified Communications Managernetwork. For CAR purposes, be aware that any outgoing call can be classified as an OnNet call if it is configured as such in the CAR dial plan configuration window. See Set Up Dial Plan, on page 31. On Net Calls, including intracluster calls, that originate in the Unified Communications Manager network and end in the same Unified Communications Managernetwork (no gateways or trunks are used). Internal Local calls that are routed through the public switched telephone network (PSTN) to numbers without an area code or that include one of the local area codes. Local Long-distance calls that originate in the Unified Communications Managernetwork going out through the PSTN. Long Distance Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 71 CDR Analysis and Reporting Generate Top N by Duration Reports