McDewey

Description Field The time, in seconds, that the call connected. Duration(s) The total number of calls that the user placed. Calls Made The total number of calls that the user received. Calls Received The total number of incoming and outgoing calls. Total Calls By Extensions The extension that originated/placed and received the call. Extension No The total amount of billing charges for all calls to that user. Call charge information that the CAR administrator provided for the CAR rating engine provides basis for charges. See CAR Rating Engine, on page 51. Charge The time, in seconds, that the call was connected. Duration The total number of calls that the user placed. Calls Made The total number of calls that the user received. Calls Received The total number of incoming and outgoing calls. Total Calls Figure 8: Top N by Number of Calls Report Sample Output, on page 85 displays sample report output of Top N by Number of Calls by Individual Users in PDF format. Figure 8: Top N by Number of Calls Report Sample Output Call Usage for Assistant Detail Report Results The report, which supports Cisco Unified Communications Manager Assistant, shows the number of calls that assistants handled for themselves, that the assistant handled for each manager, and the total number of calls that the assistant handled. The report places information in groups about calls that the assistant handled and calls that the assistant handled for the manager. The detail report includes the following fields (see the following table). Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 85 CDR Analysis and Reporting Call Usage for Assistant Detail Report Results