/mcpCall Usage for Assistant Summary Report Results The report, which supports Cisco Unified Communications Manager Assistant, shows information about calls that the assistant handled for themselves and that the assistant handled for the manager. The reports place call information by groups by attendant name. The summary report includes the following fields (see the following table). Table 28: Summary Report Fields Description Field Shows the assistant name and directory number. If the assistant handles a call for a manager, the manager name displays. Assistant-Extn/Manager Call Classification - Call categories specify classes. Calls, including intracluster calls, that originate in the Unified Communications Manager network and end in the same Unified Communications Manager network (no gateways or trunks are used). Internal Local calls that are routed through the public switched telephone network (PSTN) to numbers without an area code or that include one of the local area codes. Local Long-distance calls that originate in the Unified Communications Manager network that go out through the PSTN. Long Distance International calls that originate in the Unified Communications Manager network and go out through the PSTN. International Inbound calls that originate outside the Unified Communications Managernetwork, enter through a gateway, and go into the Unified Communications Manager network. Incoming Outgoing calls that originate on one Unified Communications Manager network, go out through a trunk, and terminate on a different Unified Communications Manager network. For CAR purposes, be aware that any outgoing call can be classified as an OnNet call if it is configured as such in the CAR dial plan configuration window. See Set Up Dial Plan, on page 31. On Net All other outgoing calls, such as toll-free numbers or emergency calls such as 911. Others The number of calls that the assistant handled or that the assistant handled for the manager. Calls The total duration for all the calls for the particular call classification. Duration (sec) The following figure displays sample output of the Call Usage for the Assistant Summary report in PDF format. Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 87 CDR Analysis and Reporting Call Usage for Assistant Summary Report Results