McDewey

Description Field Inbound calls that originate outside the Unified Communications Manager network, enter through a gateway, and go into the Unified Communications Manager network. Incoming Outgoing calls that originate on one Unified Communications Manager network, go out through a trunk, and terminate on a different Unified Communications Manager network. For CAR purposes, be aware that any outgoing call can be classified as an OnNet call if it is configured as such in the CAR dial plan configuration window. See Set Up Dial Plan, on page 31. On Net All other outgoing calls, such as toll-free numbers or emergency calls such as 911. Others The number of calls that the assistant or the manager handles. Calls The total duration for all the calls for the particular call classification. Duration The following figure displays sample output of the Call Usage for Manager Summary report in PDF format. Figure 12: Call Usage for Manager Summary Report IP Phone Services Report Results The Cisco IP Phone Services report includes the following fields (see the table). Table 31: CiscoUnifiedIPPhone Services Report Fields Description Field The name of the selected service. CiscoIPPhone Services The total number of subscribers for a given service. Number of Subscribers Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 90 CDR Analysis and Reporting IP Phone Services Report Results