/mcpStep 8 Click Send Report, if you want to mail the report. To send the report, perform the procedure that is described in the Mail Reports, on page 63. Generate QoS Summary Reports This section describes how to generate, view, or mail summary information about the system QoS. Procedure Step 1 Perform one of the following steps: a) If you are a manager, choose QoS > Summary. b) If you are a CAR administrator, choose System Reports > QoS > Summary. The QoS Summary window displays. Step 2 In the Available Reports field, choose an automatically generated report (if available) and go to the following step, or use the default setting, Generate New Report, and go to the next step Note You can only choose the automatically generated report if you are logged in as a CAR administrator. The automatically generated reports do not display in the drop-down list box if you are logged in as a manager. Step 3 In the Select Call Types area, check the check boxes for the types of calls that you want the report to include. The following table describes the call types. Table 35: QoS Summary Report Call Types Description Call Type Outgoing calls that originate on one Unified Communications Manager network, go out through a trunk, and terminate on a different Unified Communications Manager network. For CAR purposes, be aware that any outgoing call can be classified as an OnNet call if it is configured as such in the CAR dial plan configuration window. See Set Up Dial Plan, on page 31. On Net Calls, including intracluster calls, that originate in the Unified Communications Manager network and end in the same Unified Communications Manager network (no gateways or trunks are used). Internal Local calls that are routed through the public switched telephone network (PSTN) to numbers without an area code or that include one of the local area codes. Local Long-distance calls that originate in the Unified Communications Managernetwork and go out through the PSTN. Long Distance International calls that originate in the Unified Communications Manager network and go out through the PSTN. International Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 99 CDR Analysis and Reporting Generate QoS Summary Reports