McDewey

Description Parameter Displays the percentage of the calls, for each call type, that satisfies the QoS criteria for the period that you specify in Step 7, on page 104. The percentage results show for a day of the month. Day of Month Step 3 In the Jitter field, choose the operator that you want to use and enter the value for jitter. See the Table 32: QoS Parameter Operators, on page 97 for descriptions of operators. Step 4 In the Latency field, choose the operator that you want to use and enter the value for latency. See the Table 32: QoS Parameter Operators, on page 97 for descriptions of operators. Step 5 In the LostPackets field, choose the operator that you want to use and enter the value for a number of lost packets. See the Table 32: QoS Parameter Operators, on page 97 for descriptions of operators. Step 6 In the Select Call Types area, check the check boxes for the types of calls that you want the report to include. The following table describes the call types. Table 38: QoS Parameters by Call Types Description Call Type Outgoing calls that originate on one Unified Communications Manager network, go out through a trunk and terminate on a different Unified Communications Manager network. For CAR purposes, be aware that any outgoing call can be classified as an OnNet call if it is configured as such in the CAR dial plan configuration window. See Set Up Dial Plan, on page 31. On Net Calls, including intracluster calls, that originate in the Unified Communications Manager network and end in the same Unified Communications Manager network (no gateways or trunks are used). Internal Local calls that are routed through the public switched telephone network (PSTN) to numbers without an area code or that include one of the local area codes. Local Long-distance calls that originate in the Unified Communications Manager network and go out through the PSTN. Long Distance International calls that originate in the Unified Communications Manager network and go out through the PSTN. International Inbound calls that originate outside the Unified Communications Manager network, enter through a gateway and go into the Unified Communications Manager network. Incoming Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 103 CDR Analysis and Reporting Generate QoS by Call Types Reports