/mcpGenerate Authorization Level Reports Only CAR administrators can generate the Authorization Level report. You can generate a report that shows the origination (calling number), destination (called number), origination date time (the date and time that the call originated), duration (call duration in seconds), and the call classification that relate to each chosen authorization level. The following procedure describes how to generate a report that shows the usage of specific authorization levels. Procedure Step 1 Choose System Reports > FAC/CMC > Authorization Level. The Call Details by Authorization Level window displays a list of all authorization levels that are configured in the system. Step 2 In the List of Authorization Levels box, choose the levels that you want to be included in the report. Step 3 To add the chosen level(s) to the Selected Authorization Levels box, click the down arrow. The report includes all levels, for which data is available, that are listed in this box. Note Only FAC authorization levels reports that are associated with Route Patterns will get generated. Step 4 In the From Date and To Date drop-down list boxes, enter the date range of the period for which you want to see authorization level information. Step 5 Choose CSV in the Report Format area, if you want the report in CSV format. Choose PDF in the Report Format area, if you want the report in PDF format. Step 6 Click View Report. Step 7 Click Send Report, if you want to mail the report. To send the report, perform the procedure that is described in the Mail Reports, on page 63. Malicious Call Details System Reports CAR provides reporting capabilities for three levels of users: • Administrators - Generate system reports to help with load balancing, system performance, and troubleshooting. • Managers - Generate reports for users, departments, and QoS to help with call monitoring for budgeting or security purposes and for determining the voice quality of the calls. • Individual users - Generate a billing report for calls by each user. You may have access restrictions to view some reports depending on your job function. Note Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 112 CDR Analysis and Reporting Generate Authorization Level Reports