/mcp• Traffic summary - Hour of day for incoming, internal, international, local, long distance, on the net, others, tandem, and total calls. • Traffic summary - Day of the week for incoming, internal, international, local, long distance, on the net, others, tandem, and total calls. • Traffic summary - Day of month for incoming, internal, international, local, long distance, on the net, others, tandem, and total calls. • Quality of service summary. • Gateway summary. For more information about the System Overview reports, see the System Reports Results, on page 119. You can either view reports that the system automatically generates or generate new reports. Only CAR administrators can schedule reports for automatic generation. For more information, see Set Up CDR Load Schedule, on page 36. This section describes how to generate, view, or mail summary information about the Unified Communications Manager system. Procedure Step 1 Choose System Reports > System Overview. The System Overview window displays. Step 2 In the Available Reports field, select an automatically generated report (if available) and go to Step 6, on page 116, or use the default setting, Generate New Report, and go to Step 3, on page 116. Step 3 Choose the date range for the period for which you want to generate the report. Step 4 From the List of Reports, select the reports that you want to be generated by highlighting the report and clicking the right arrow. The reports that you select appear in the Selected Reports list box. Tip You can highlight more than one report at a time by pressing the Ctrl key on your keyboard while clicking the reports. Step 5 Choose CSV in the Report Format area, if you want the report in CSV format. Choose PDF in the Report Format area, if you want the report in PDF format. Step 6 Click View Report. Step 7 Click Send Report, if you want to mail the report. To send the report, perform the procedure that is described in Mail Reports, on page 63. CDR Error System Reports CAR provides reporting capabilities for three levels of users: Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 116 CDR Analysis and Reporting CDR Error System Reports