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Table 57: System Overview Report Description Field Details the five users who have incurred the highest charges for calls that occurred during the specified date range. See the Top N by Charge or Duration Report Results, on page 82 for details about this section of the system overview report. Top 5 Users based on Charge Details the five called numbers that have incurred the highest charges for calls during the specified date range. See the Top N by Charge or Duration Report Results, on page 82 for details about this section of the system overview report. Top 5 Destinations based on Charge Details the five calls that have incurred the highest charges for calls during the specified date range. See the Top N by Charge or Duration Report Results, on page 82 for details about this section of the system overview report. Top 5 Calls based on Charge Details the five users who have spent the most time on calls during the specified date range. See Top N by Charge or Duration Report Results, on page 82 for details about this section of the system overview report. Top 5 Users based on Duration Details the five called numbers that have been engaged in calls for the longest time during the specified date range. See the Top N by Charge or Duration Report Results, on page 82 for details about this section of the system overview report. Top 5 Destinations based on Duration Details the five longest calls for the specified date range. See the Top N by Charge or Duration Report Results, on page 82 for details about this section of the system overview report. Top 5 Calls based on Duration Shows the volume of calls during the specified date range based on each hour of the day. If the date range is within one day, the system identifies the hour with the highest traffic volume (the BHCC number). See the Traffic Summary Report Results, on page 125 for details about this section of the system overview report. Traffic Summary Report - Hour of Day Shows the volume of calls during the specified date range based on each day of the week. See the Traffic Summary Report Results, on page 125 for details about this section of the system overview report. Traffic Summary Report - Day of Week Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 134 CDR Analysis and Reporting System Report Results