McDewey

Description Call Type International calls that originate in the Unified Communications Manager network and go out through the PSTN. International Inbound calls that originate outside the Unified Communications Manager network, enter through a gateway and go into the Unified Communications Manager network. Incoming Inbound calls that originate outside the Unified Communications Manager network, enter the Unified Communications Manager network through a gateway and transfer outbound from the Unified Communications Manager network through a gateway. Tandem All other outgoing calls, such as toll-free numbers or emergency calls such as 911. Others Step 6 In the Select QoS area, check the check boxes for the voice-quality categories that you want to include in the report. The parameters that are set in the following table provide the basis for all voice-quality categories. Table 60: Gateway Detail Voice Quality Description Voice Quality QoS for these calls represents the highest possible quality. Good QoS for these calls, although slightly degraded, still falls within an acceptable range. Acceptable QoS for these calls represents degraded quality but still within a usable range. Fair QoS for these calls represents unsatisfactory quality. Poor These calls do not match any criteria for the established QoS categories. NA Step 7 Choose the date range for the period for which you want to see call information. Note Ensure the date and time range does not exceed one month. Step 8 Choose CSV in the Report Format area, if you want the report in CSV format. Choose PDF in the Report Format area, if you want the report in PDF format. Step 9 Click View Report. Step 10 Click Send Report, if you want to mail the report. To send the report, follow the procedure that is described in the Mail Reports, on page 63. Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 141 CDR Analysis and Reporting Generate Gateway Detail Reports