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Step 5 Choose a route pattern/hunt list from the list. The route and line groups for this route pattern/hunt list display in the List of Route/Line Groups box. Note The List of Route/Line Groups box will display up to 200 route groups. Step 6 In the List of Route/Line Groups box, choose the route/line groups that you want to include in the report. Note You can generate a report for up to five route/line groups at a time. Step 7 To move the chosen gateway to the list of Selected Route/Line Groups box, click the down arrow. The route/line groups that you chose to display in the Selected Route Groups box. Step 8 If you chose Generate New Report, enter the date range of the period for which you want to see call information. Note Ensure the date and time range does not exceed one month. Step 9 If you want the report in CSV format, choose CSV in the Report Format area. If you want the report in PDF format, choose PDF in the Report Format area. Step 10 Click View Report. Step 11 Click Send Report, if you want to mail the report. To send the report, follow the procedure that is described in the Mail Reports, on page 63. Generate Route and Hunt List Utilization Reports Only CAR administrators generate the Route/Hunt List Utilization report. The Route/Hunt List Utilization report provides an estimate of the maximum utilization percentage of the route/hunt list (cumulative utilization of all the gateways under the route/hunt list) for the period and not the exact utilization. The system calculates the cumulative utilization of all the gateways under the route lists and all the lines under the hunt lists. You can examine the usage based on each hour of a day or on a specified number of days for each week or month. Reports generate for each of the selected route/hunt lists. You can either view reports that the system automatically generates or generate new reports. Only CAR administrators can schedule reports for automatic generation. For more information, see Set Up CDR Load Schedule, on page 36. This section describes how to generate, view, or mail the Route/Hunt List Utilization reports. Procedure Step 1 Choose Device Reports > Route Patterns/Hunt Pilots > Route/Hunt List Utilization. The Route/Hunt List Utilization window displays. Step 2 In the Generate Report field, choose a time as described in the following table. Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 147 CDR Analysis and Reporting Generate Route and Hunt List Utilization Reports