/mcpGenerate Voice Messaging Utilization Reports Only CAR administrators generate the Voice Messaging Utilization report. The report provides an estimate of the maximum utilization percentage of the voice-messaging devices for the period and not the exact utilization. For example, the system calculates the utilization of a voice-messaging port/voice-messaging DNs between 11hrs and 12hrs by using the duration of the calls that used the voice-messaging port/voice messaging DNs. The system calculates utilization for the voice-messaging port as the (sum of duration of calls that used the voice-messaging port in that hour*100) / (maximum duration seconds in an hour * number of days between the fromDate and toDate selected). The utilization calculation for voice-messaging DNs represents the (sum of duration of calls that used the voice-messaging DNs in that hour * 100) / (maximum duration seconds in an hour * number of days between the fromDate and toDate selected * maximum number of ports in a gateway that is connected to the voice-messaging DN). The same value will display in the report as the utilization for the time between 11hrs and 12hrs. You can review the Voice Messaging Utilization report for Voice Messaging Ports only as a newly generated report and not as a report that the system automatically generates. You can automatically generate the Voice Messaging Utilization report for Voice Messaging DNs, or you can generate it as a new report. Only CAR administrators can schedule reports for automatic generation. For more information, see Set Up CDR Load Schedule, on page 36. The CAR Voice Messaging Utilization report supports the Cisco Unity and Cisco Unity Connection voice-messaging systems. Note This section describes how to generate, mail, or view Voice Messaging Utilization reports. Procedure Step 1 Choose Device Reports > Voice Messaging > Utilization. The Voice Messaging Utilization window displays. Step 2 In the Generate Report field, choose a time as described in the following table. Table 68: Generate Report Fields Description Parameter Displays the utilization results for each hour in a 24-hour period for the period that you specify in Step 10, on page 156. Hour of Day Displays the utilization for the days of the week that occur within the period that you specify in Step 10, on page 156. Day of Week Displays the utilization for the days of the month that occur within the period that you specify in Step 10, on page 156. Day of Month Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 155 CDR Analysis and Reporting Generate Voice Messaging Utilization Reports