McDewey

Description Hex Value Code Decimal Value Code CCM_SIP_606_NOT_ACCEPTABLE 0xA400001F 2751463455 This section describes how to search for information about the cause for termination of a call. Procedure Step 1 Choose CDR > Search > By Cause for Call Termination. The Cause for Call Termination window displays. Step 2 To search for the cause(s) of the termination of a call, highlight the cause(s) in the list of call termination causes. Tip You can select more than one cause by clicking the causes that you want while holding down the Ctrl key on your keyboard. You can also select all causes in the list by holding down the Shift key while clicking all causes. Step 3 With the desired cause(s) highlighted, click the down arrow above the Selected Call Termination Causes box. The cause(s) that you selected displays in the Selected Call Termination Causes list box. Note To view a complete list of Call Termination Causes, see the “Call Termination Cause Codes” section in the Cisco Unified Communications Manager Call Detail Records Administration Guide. Step 4 Choose the date and time range of the period during which you want to search CDR data. When you configure the time range, use UTC. Step 5 Choose whether to run the CDR Search report with grouping or without grouping. If you chose with grouping, check the box beside With Grouping. The default specifies Without Grouping. Note With Grouping choice means that the system returns CDR records that match the date and time range for the search and groups them with their associated records. Without Grouping returns all the CDR records that match the date and time range without grouping all the associated records for each call. Step 6 Click OK. The Call Termination Details window displays the report criteria for which the report was generated, along with the total number of calls that were placed during the given time range as well as how many call legs and the percentage of call legs for each cause code that is selected. The system displays only the oldest 100 records that fall into the date and time ranges that you configured in Step 4, on page 191. If more than 100 records are returned, the system truncates the results. Step 7 To view CDRs, see the View Call Termination Details, on page 192. Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 191 CDR Analysis and Reporting Generate CDR Search by Cause for Call Termination