/mcpStep 7 To mail the report to e-mail recipients, follow the steps in the Mail Reports, on page 63. Generate CDR Search for Call Types Only CAR administrators use the CDR Search for Different Call Types feature. This section describes how to search for different call types. Procedure Step 1 Choose CDR > Search > By Call Types. The CDR Search for Different Call Types window displays. Note You can enter a wildcard pattern like “!” or “X” to search on phone number or SIP URL. The “!” represents any n digit that has 0-9 as each of its digits, and the “X” represents a single digit in the range 0-9. Step 2 Choose the call type from the Select Call Type drop down list. The following is a list of the call types: • Successful IME Call: Calls that were successfully routed through IME trunks. • Failed IME Calls: Calls that tried to route through the IME trunk, but failed. • IME Calls with Fallback to Alternate Route: Calls which were initially routed through the IME trunk, but due to some reason (for example, poor QoS), the fallback mechanism was initiated and these calls were re-routed mid-call to an alternate route. The alternate route is typically a PSTN route. • Successful Fallback Calls to Alternate Route: Calls which successfully fell back to the alternate route. The alternate route is typically a PSTN route. • Failed Fallback Calls to Alternate Route: Calls which failed to fall back to the alternate route. • Calls on Alternate Route due to IME Redirection: Calls that tried to route (at call setup) to IME, but for some reason were routed to an alternate route. The alternate route is typically a PSTN route. Step 3 Perform one of the following tasks: a) To search CDRs based on phone numbers/SIP URLs, enter the phone number or SIP URL in the Phone Number/SIP URL field and click Add Phone Number/SIP URL . b) To search CDRs based on user, click the Search Internal Phone Number/SIP URL based User link, enter the first few letters of the first and/or the last name in the First Name and/or Last Name fields, and click Search. When the results display, click the Select link next to the result that you want to include. Click Close. The phone number or SIP URL displays in the Selected Phone Number/SIP URL(s) box. Note To delete an item from the Report Criteria box, click the Remove Phone Number/SIP URL(s) button. You can delete all items from the Report Criteria box by clicking the Remove All Phone Number/SIP URL(s) . Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 195 CDR Analysis and Reporting Generate CDR Search for Call Types