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After creating the End User, edit the user password credentials by clicking the button Edit Credentials near the password text box. Uncheck the User Must Change at Next Login check box. If this action is not taken, you will get IMS_ERROR_CODE_5 (See Log On to CAR, on page 27) and will not be allowed to log in to CAR. Then, you must log in to Cisco Unified CM Administration to manually reset the password. Tip Cisco recommends that you configure at least one CAR user that has administrative privileges in CAR before you start using CAR. If you have not configured a CAR administrator or want to configure another CAR administrator, continue with this procedure. Step 2 Choose User Management > Access Control Group. Step 3 Click Find to view the list of access control groups. Step 4 Select an access control group that provides CAR access. For example, Standard CAR Admin Users or Standard CCM Super Users. Step 5 Click Add End Users to Group. Step 6 Check the check boxes for the users that you want to add to the group and click Add Selected. The user displays in the Users in Group group box. Tip To revoke CAR administrative privileges, check the check box of the user in Users in Group group box and click Delete Selected. When the warning message displays, click OK. The system revokes the privileges immediately. An application user that acts as a CAR administrator can configure all reports except the Individual Bill report. An application user that acts as a CAR administrator cannot access end user (CCM user) windows. CAR notifications do not get sent to the application user because no mail ID exists for the application user. Note CAR System Settings CDR Analysis and Reporting set default values for all system parameters. Before you generate any reports in CAR, Cisco recommends that you customize several system parameters. Because default values are provided for all system parameters, Cisco recommends customizing but does not require it. The following system parameters refer to the CAR system parameters. Be aware that they are separate and distinct from the Unified Communications Manager enterprise and service parameters that are discussed in the previous sections. Note CAR allows you to set the following parameters: • Mail server criteria - CAR uses this information to successfully connect to the email server to send alerts and reports by email. If you do not want to send alerts or reports by email, you do not need to specify this information. Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 26 CDR Analysis and Reporting CAR System Settings