• Trunk • Company Name Set Up Mail Server Parameters To send email alerts and reports by email, you must specify the mail server configuration information. CAR uses the configuration information to successfully connect to the email server. This section describes how to specify email server information. Procedure Step 1 Choose System > System Parameters > Mail Parameters. The Mail Parameters window displays. Step 2 In the Mail ID field, only enter the email identifier that will be used in the From field when emails are sent (for example, smith1@abc.com, enter smith1 in the Mail ID field. Note CAR does not support SMTP authentication. You must disable authentication on the SMTP mail server. Step 3 In the Mail Server Name field, enter the domain name for the server that runs the email system (that is, abc.com from the previous example. Step 4 Click Update . Set Up Dial Plan The default dial plan in CAR specifies the North American numbering plan (NANP). Make sure that the dial plan is properly configured, so call classifications display correctly in the reports. If you have modified the default NANP that is provided in Cisco Unified CM Administration, or if you are outside the NANP, be sure to configure the dial plan in CAR according to your Unified Communications Manager dial plan. At least one condition must exist to configure the Dial Plan. For more information about dial plan, see the Cisco Unified Communications Manager Online Help and the Cisco Unified Communications Manager System Guide. Note To configure the dial plan, define the parameters for the outgoing call classifications. Call classifications include International, Local, Long Distance, On Net, and so on. For example, if local calls in your area equal six digits in length, you would specify a row in the dial plan as follows: Call Type Pattern No of Digits Condition Local ! 6

This section describes how to update the CAR dial plan configuration. Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 31 CDR Analysis and Reporting Set Up Mail Server Parameters