Procedure Step 1 Choose System > System Parameters > Dial Plan Configuration. The Dial Plan Configuration window displays. Step 2 In the Toll Free Numbers field, enter the numbers in your dial plan that can be placed without a charge. Step 3 Update the values in the table by using the following fields: a) Condition - Select the condition of the rule where > represents greater than, < represents less than, and = represents a value that is equal to the specified value in the No of Digits field. b) No of Digits - Choose the number of digits in the directory number to which this rule should be applied. If the number of digits does not impact the rule, specify NA. c) Pattern - Enter the pattern that is used for the call classification, where • G - Signifies classified as specified in the rule (G equals a wildcard for the gateway area code that is specified. • K - Signifies classified as specified in the rule (K equals a wildcard for the trunk area code that is specified). • T - Retrieves the toll-free numbers that are configured in CAR. • ! - Signifies multiple digits (any number that is more than 1 digit in length, such as 1234 or 5551234). • X - Signifies a single-digit number (such as 0, 1, or 9). d) Call Type - Choose the call type if the condition is satisfied. Step 4 To add more rows, check the check box in the row below where you want to add rows and click Add Rows link. The system adds a row above the row that you chose. To delete a row, check the check box by the row that you want to delete and click Delete Rows. Note CAR classifies calls on the basis of the dialed number as stored in the CDRs. If the dialed digits differ from the digits that are written in CDRs (due to number transformations), configure the Dial Plan in CAR on the basis of how the digits show up in CDRs. Step 5 Click Update. Restore Default Values If you have modified the default dial plan in CAR, you can restore the default values that are based on the North American numbering plan (NANP). The following table provides the default NANP values. Table 7: Default Values for CAR Dial Plan Call Type Pattern No of Digits Condition Row OnNet ! 5

1 Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 32 CDR Analysis and Reporting Restore Default Values